"Start where you are. Use what you have. Do what you can." —Arthur Ashe

Photography DiscussionMy 6D took a dive and is out of commission

Photography related discussions with a slant towards learning and understanding the art and craft of photography
User avatar
Duck
Key Founding Member
Key Founding Member
Posts: 1887
Joined: Tue Nov 25, 2014 6:31 am
Reputation: 151
Location: Shelton, CT
Social Media Opt-In: Yes
Editing option: No, please do not edit my images
Contact:

My 6D took a dive and is out of commission

Postby Duck » Tue Sep 20, 2016 10:05 pm

I was shooting a Jeep event this past weekend and, as my usual case, I traveled with two cameras. One for a short lens and one for a long lens. I place my long lens on a footed monopod which makes it easier for me to walk around with as I don't have a big, heavy camera swinging off my neck and shoulders. My typical situation is that I will place the stand down next to me and plant my foot on one of the extended feet on the monopod to maintain control of the camera (and so no one picks it up and walks off with it).

Well, I was over by the mud pit and I got a little lax and stepped away from the camera, thinking it was securely set. Not so. After a few frames I turned around to see my poor camera lying on its back, large lens pointing to the sky. Overall, the fall was from about 2 1/2 feet high onto hard packed dirt. This camera has seen worse (I rolled it about 50' down a rocky hill on a previous occasion) and I figured it would be okay. Not the case, as I discovered.

After picking it up, dusting it off and doing a cursory check I noticed nothing was broken outwardly. No scratches, no cracks, no broken screens. However, it did not want to turn on. Argh!

To make a long story short, I am now down one camera and will be sending it off to Precision Camera for repair. Have you used Precision Camera for equipment repair, or know someone who has, and what was your impression of their work? Just looking for some feedback about the company.
"If you didn't learn something new today, you wasted a day."
Image ImageImageImageImageImage

User avatar
Wind
Mentoris Peritus
Mentoris Peritus
Posts: 159
Joined: Wed Jan 21, 2015 9:37 am
Reputation: 0
Location: Whyalla SA
Social Media Opt-In: Yes
Editing option: Yes, feel free to edit my image
Contact:

Re: My 6D took a dive and is out of commission

Postby Wind » Wed Sep 21, 2016 12:51 am

Dumb question, have you tried removing battery and reinserting and try turning it back on. After dropping my camera this happens to me on occasions quite annoyingly at the wrong times. Second nature has me eject battery and always starts not sure what is going on maybe a loose battery connection.

User avatar
TomCofer
Key Founding Member
Key Founding Member
Posts: 2632
Joined: Wed Nov 26, 2014 3:42 am
Reputation: 36
Location: Fredericktown, MO
Social Media Opt-In: Yes
Editing option: Yes, feel free to edit my image
Contact:

Re: My 6D took a dive and is out of commission

Postby TomCofer » Wed Sep 21, 2016 2:31 am

Sorry to hear it Duck. Replacing the battery may help, found it works sometimes on my worn out XTI.

Also, I've only used Canon for repairs. Those folks are fantastic.
Redneck Enthusiast Photographer on a shoestring budget.

thcofer@charter.net

Failure means you tried. Success means you need to set higher goals for yourself.

laura72568
Mentoris Inceptor
Mentoris Inceptor
Posts: 142
Joined: Wed Jun 24, 2015 9:41 pm
Reputation: 23
Social Media Opt-In: No
Editing option: No, please do not edit my images

Re: My 6D took a dive and is out of commission

Postby laura72568 » Wed Sep 21, 2016 11:26 pm

So sorry! Hope you get it fixed soon!

User avatar
Duck
Key Founding Member
Key Founding Member
Posts: 1887
Joined: Tue Nov 25, 2014 6:31 am
Reputation: 151
Location: Shelton, CT
Social Media Opt-In: Yes
Editing option: No, please do not edit my images
Contact:

Re: My 6D took a dive and is out of commission

Postby Duck » Thu Sep 22, 2016 7:12 am

Yep, I tried the battery check. I even removed the battery grip and reverted to original single battery use with no avail. When I got home I gave it a good cleaning and rechecked everything. Still dead.

I contacted Precision Camera and they gave me a ballpark figure of $350 for the repair (barring any other damage). How they got this number without seeing the camera is beyond me. All I can think of is it's based on past experience with similarly reported breakage. They are 1 1/2 hour drive from me so I'll be taking a road trip to drop it off to them, maybe check out the facility. I should have time this coming Monday. They estimate 5 to 7 days for repair.

Everything I've read online indicates they have a really good reputation. I guess I'll be learning first hand how good.
"If you didn't learn something new today, you wasted a day."
Image ImageImageImageImageImage

User avatar
Ernst-Ulrich Schafer
Key Founding Member
Key Founding Member
Posts: 757
Joined: Fri Dec 12, 2014 9:17 pm
Reputation: 144
Location: Port Angeleeeeeeees, WA
Editing option: No, please do not edit my images
Contact:

Re: My 6D took a dive and is out of commission

Postby Ernst-Ulrich Schafer » Thu Sep 22, 2016 11:53 pm

Bummer.
Today is the Day, a New Day.

User avatar
Duck
Key Founding Member
Key Founding Member
Posts: 1887
Joined: Tue Nov 25, 2014 6:31 am
Reputation: 151
Location: Shelton, CT
Social Media Opt-In: Yes
Editing option: No, please do not edit my images
Contact:

Re: My 6D took a dive and is out of commission

Postby Duck » Fri Sep 23, 2016 1:33 am

Ernst-Ulrich Schafer wrote:Bummer.


To say the least... :doh:
"If you didn't learn something new today, you wasted a day."
Image ImageImageImageImageImage

User avatar
Duck
Key Founding Member
Key Founding Member
Posts: 1887
Joined: Tue Nov 25, 2014 6:31 am
Reputation: 151
Location: Shelton, CT
Social Media Opt-In: Yes
Editing option: No, please do not edit my images
Contact:

Re: My 6D took a dive and is out of commission

Postby Duck » Thu Sep 29, 2016 7:48 pm

I dropped my camera off at Precision Camera in Enfield for repair. They called me back with a $316.00 repair price. Ouch, but I look at it as being a lot cheaper than a $1,500 replacement cost. They said it will be 5 to 7 days so I'll post an update when I pick it up.
"If you didn't learn something new today, you wasted a day."
Image ImageImageImageImageImage

User avatar
Duck
Key Founding Member
Key Founding Member
Posts: 1887
Joined: Tue Nov 25, 2014 6:31 am
Reputation: 151
Location: Shelton, CT
Social Media Opt-In: Yes
Editing option: No, please do not edit my images
Contact:

Re: My 6D took a dive and is out of commission

Postby Duck » Tue Oct 04, 2016 10:08 pm

PIcked up my camera yesterday and, stupid me, did not bring accessories to test it out on site. When I got home I put my battery grip back on, snapped a lens on it and inserted a memory card. Sadly, the camera is still not working. Well, it powers on when I wiggle the battery grip but as soon as I release the pressure it turns off again. I tried just inserting a battery without the grip and it doesn't even come on at all. I am very disappointed, to say the least.

I called them this morning and they said for me to return the camera since it's still under their repair warranty. I just don't understand how this could have gotten past them. They have a really great overall performance rating with lots of people singing their praise. Am I just one of the few percent that slipped through the crack or is their PR program that good that their reviews are so positive?

We'll see what happens. In the meantime I am still down one camera.
"If you didn't learn something new today, you wasted a day."
Image ImageImageImageImageImage

User avatar
TomCofer
Key Founding Member
Key Founding Member
Posts: 2632
Joined: Wed Nov 26, 2014 3:42 am
Reputation: 36
Location: Fredericktown, MO
Social Media Opt-In: Yes
Editing option: Yes, feel free to edit my image
Contact:

Re: My 6D took a dive and is out of commission

Postby TomCofer » Wed Oct 05, 2016 1:42 pm

Hang in there Duck.
Redneck Enthusiast Photographer on a shoestring budget.

thcofer@charter.net

Failure means you tried. Success means you need to set higher goals for yourself.


Return to “Photography Discussion”

Who is online

Users browsing this forum: No registered users and 2 guests